TEX FIX Privacy Policy
📱 Information We Collect
📍 Location Data
What we collect:
- GPS coordinates (latitude, longitude)
- Location accuracy information
- Timestamp of location updates
When we collect:
- During work hours (check-in to check-out)
- Every 5 minutes when technician is checked in
- During check-in/check-out events
👤 Personal Information
- Name and contact information
- Employee ID
- Attendance records
- Work-related performance data
🎯 How We Use Your Information
Primary Purpose: TEX FIX is a field service management application designed for technician tracking and operational efficiency.
- ✓ Attendance Verification: Automatic check-in/check-out with location verification
- ✓ Work Hour Tracking: Monitor technician work sessions and locations
- ✓ Safety Monitoring: Ensure technician safety during field operations
- ✓ Operational Coordination: Real-time technician location visibility
- ✓ Emergency Assistance: Location data for emergency situations
- ✓ Payroll Processing: Accurate work records for compensation
🔒 Data Security & Storage
- Encryption: All location data is encrypted during transmission
- Secure Servers: Data stored on secure, access-controlled servers
- Limited Access: Only authorized administrators can access location data
- Data Retention: Location data retained for 6 months for operational purposes
⚠️ Important Notice
Background Location Access Required:
TEX FIX requires background location access to function properly. Without this permission:
- Automatic attendance tracking will not work
- Technician safety monitoring will be disabled
- Real-time location tracking will be lost
- The app will not function as intended
🚫 Data Sharing
- No Third-Party Sharing: We do not sell or share your location data with third parties
- Internal Use Only: Data is used solely for work-related operations
- Legal Compliance: Data may be disclosed if required by law
📊 Data Collection Example
"TEX FIX collects location data to track technician work sessions even when the app is closed. This enables automatic attendance verification and ensures technician safety during field operations."
📞 Contact Us
If you have questions about this Privacy Policy, please contact:
- Email: shijilkt27@gmail.com
- Phone: 9061444017
- Address: ASA Lab's, vengeri, kozhikode, kerala
Last updated: January 21, 2026